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Thursday – A Tale of Two Tongues
Feb. 11th, 2011 12:08 am.
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Back when I first worked for the Toll Road Authority, Priss was the receptionist. She was, without a doubt, the worst receptionist I’ve ever met. She was not a people person, and she hated the telephone. Since greeting people and answering the phone where the two prime components of her job, I got a kick out watching how bad she was at it. It’s not she couldn’t do a good job; she simply didn’t care to.
The phone at the front desk rang non-stop because the calls from the public to ask about getting a Toll Tag or to check on their Toll Tag Accounts were routed through the main switchboard. Priss answered it in a monotone. “Toll road authority can I help you one moment please,” and transfer the call. If it was an EZ Tag call, she would put them in a voicemail loop where they would sit until one of the 10 or so people working in the EZ Tag store at the time picked it up, or after 20 minutes or so it would ring back to Priss.
( One Caustic, One Long )
.
.
Back when I first worked for the Toll Road Authority, Priss was the receptionist. She was, without a doubt, the worst receptionist I’ve ever met. She was not a people person, and she hated the telephone. Since greeting people and answering the phone where the two prime components of her job, I got a kick out watching how bad she was at it. It’s not she couldn’t do a good job; she simply didn’t care to.
The phone at the front desk rang non-stop because the calls from the public to ask about getting a Toll Tag or to check on their Toll Tag Accounts were routed through the main switchboard. Priss answered it in a monotone. “Toll road authority can I help you one moment please,” and transfer the call. If it was an EZ Tag call, she would put them in a voicemail loop where they would sit until one of the 10 or so people working in the EZ Tag store at the time picked it up, or after 20 minutes or so it would ring back to Priss.
( One Caustic, One Long )
